If you have an in-person hearing scheduled, please click here for up to date information.
This will provide you what to expect during your in-person hearing.
ARRIVING AT THE APPEALS COMMISSION
The participants will arrive on their scheduled hearing date at the Appeals Commission's office. First, they check in with the receptionist who will sign them in as visitors, and then they will have a seat in the lobby.
Once the hearing room is ready, an Appeals Assistant will greet the parties in the lobby.
The Appeals Assistant provides administrative support during the hearing, such as monitoring the recording equipment and making copies of documents, if needed.
The Appeals Assistant will confirm your name, claim number and address, and then will escort the participants into the hearing room.
THE HEARING ROOM
The participants sit on one side of the hearing room, and the Hearing Panel and Appeals Assistant sit on the other side.
The Hearing Panel usually consists of one Hearing Chair, who sits in the middle, and two Commissioners – one on either side.
The Appeals Assistant will sit at a computer and run the recording equipment in the hearing room. All Appeals Commission hearings are recorded. The Appeals Assistant will also be available to make copies of documents or display electronic submissions, if necessary.
The parties will sit on the other side of the hearing room. Usually, the worker and the representative will sit on one side, and the employer and the representative will sit on the other side.
HEARINGS ARE INFORMAL
Our hearings are informal. They are not intended to resemble court proceedings. There is no requirement to dress formally or stand when the panel enters. Our goal is to make the participants feel as comfortable as possible.
ORDER OF EVENTS
The hearing panel enters the room and introduces themselves. The Hearing Chair explains the powers of the Appeals Commission and outlines the proceedings that will follow. The panel will also ask if there are any procedural concerns before beginning the hearing.
When the hearing starts, the panel will begin by confirming the issues of appeal. The panel will then ask the appellant (or their representative) to begin by making their arguments. If there is a respondent present, they will be given the opportunity to make their arguments.
Read the list of terms, for definitions of the terms including: issue, appellant, respondent, etc.
After arguments have been presented, the panel will take a quick break to discuss what they have heard and to see if any of the panel members have questions.
The panel members will then take turns asking questions and the participants will have an opportunity to respond.
After these questions have all been answered, the panel will ask the participants for any concluding arguments. This is the opportunity to give any final comments or raise anything you may have forgotten earlier. This concludes the hearing.
The panel will then deliver a few concluding remarks and explain to the participants what to expect next regarding the written decision. Finally, the Appeals Assistant will escort the participants out of the hearing room and back into the lobby where everyone will sign out at our reception desk.
HEARING INFORMATION AND FORMS
Further details about hearings are included in our guidelines:
If you can't make it to your scheduled hearing – Adjournment Requests (Practice Guideline #2B)
Standards of Behaviour for Representatives and Participants (Practice Guideline #3B)
If material needs to be submitted in a different format – Digital Information and Appeals (Practice Guideline #6)