Appeal process videos that will help you understand the appeal process.

You must have a written decision from the Dispute Resolution and Decision Review Body (DRDRB) and submit before the deadline.

The procedures, forms and documents required to submit an appeal.

You may want to hire someone to represent you through the appeals process.

Your Appeals Officer is the point of contact after your appeal is submitted.
How to prepare for your appeal.
What to expect during your hearing.

When and how the appeal decision is issued.

After a decision, further steps can be taken in certain circumstances.

The Service Standards and Complaints Process sets standards of service that you can expect.