APPEALS COMMISSION RESPONSE TO COVID-19: Phase 2

During the COVID-19 pandemic, the Appeals Commission has continued to operate without interruption while making the safety of our clients and staff first priority. We also continue to explore options for physically distanced and remote hearings.

In-person hearings: We now have one modified hearing room with additional safety measures in a separate location in our Edmonton office building and we are making arrangements to conduct in-person hearings. Please be aware that this room will first be used to reschedule hearings that were adjourned due to the pandemic. We will contact parties to reschedule these in-person hearings. Stay tuned for further information about when this hearing room will become available for new bookings.

Video conference hearings: Currently we are conducting a limited number of videoconference hearings. We hope to offer video conference hearings on a regular basis in the coming months, after this process has been fully tested. Our staff will advise you if this this option is available for your hearing.

In the meantime, the majority of scheduled Appeals Commission hearings will continue by teleconference or documents-only.

Filing an appeal or submitting forms and documents: Our offices are not yet open to external visitors but you can drop off documents in person using our contactless mailboxes located near the elevators in both our Edmonton and Calgary locations. If your documents are urgent, or you have questions or concerns, please contact us by email or at the numbers below. You can also send forms, submissions and documents by physical mail, by fax at (780) 412-8701 or (403) 508-8822 or by email to AC.AppealsCommission@gov.ab.ca.

If you have an in-person hearing scheduled: You will be given the option to proceed by teleconference, documents-only or videoconference if resources and schedules permit. We will contact you with further information.

If you have any questions please call our offices in Edmonton at (780) 412-8700 or in Calgary at (403) 508-8800. Meanwhile, we hope that you keep safe and well.