During the COVID-19 pandemic, the Appeals Commission has continued to operate without interruption. Our offices in Calgary and Edmonton are closed to external visitors, but the majority of scheduled hearings have proceeded by way of teleconference hearing or documentary hearing. We continue to explore options for making remote hearings even more accessible and user-friendly.
The Province of Alberta has announced plans for a phased reopening of businesses and services in May. The Appeals Commission has not yet set a date for reopening its offices to visitors. Our priority is to ensure that when we do reopen, we can do so as safely as possible. The health of our team and our clients is of utmost importance.
We will share more information and updates here as our plans solidify. Meanwhile, we hope that you keep safe and well.
If you have an in-person hearing scheduled: We are reviewing scheduled hearings. You will be given the option to proceed by teleconference or documents-only if resources and schedules permit. Some in-person hearings will have to be adjourned – these will have priority for rescheduling at a later date. We will contact you with further information.
Filing an appeal or submitting forms and documents: We will continue to accept all forms, submissions and documents by fax at (780) 412-8701 or (403) 508-8822 or by email to AC.AppealsCommission@gov.ab.ca. Please note that until further notice we no longer can accept or send physical mail. If you are unable to use fax or email, please call our offices in Edmonton at (780) 412-8700 or in Calgary at (403) 508-8800.
If you have any questions please call our offices in Edmonton at (780) 412-8700 or in Calgary at (403) 508-8800.
Further information on the Appeals Commission’s operations will be posted to this site as it becomes available.